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Betting Rules
These Betting Rules explain the general conditions that apply when using betting and gaming services provided through 88 Casino. They are intended to help players in Australia understand how wagers are placed, accepted, settled and reviewed. By opening an account, depositing funds or placing a wager, you confirm that you have read and understood these rules, together with the applicable Terms and Conditions and Privacy Policy.
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1. General betting conditions
You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or placing a wager. You must also meet any applicable minimum age requirement. 88 Casino may require age and identity checks before allowing an account to be used, before processing a transaction or at any other stage of the customer relationship.
In this review
Only one personal account should be maintained by each player unless 88 Casino has expressly approved another arrangement. Accounts must be registered using accurate, current and complete information. You must keep your login details secure and must not allow another person to access or use your account. Any activity carried out through your account may be treated as activity authorised by you unless you have reported unauthorised access promptly.
You must not use the services for unlawful purposes, fraud, money laundering, payment abuse, collusion, manipulation or any other prohibited activity. You must not attempt to interfere with the website, software, betting systems or security controls. The use of automated tools, bots, scripts or other technical methods to gain an unfair advantage may be restricted or prohibited.
- A wager must be placed from an active account that is not suspended, restricted or closed.
- Funds used for betting must come from a payment method that you are authorised to use.
- You should check the selection, market, stake, odds or other terms before confirming a wager.
- You should retain relevant transaction records and contact 88 Casino if you notice an error or activity you do not recognise.
- Rules may vary between products, games, markets and promotional offers, so additional terms may apply.
2. Placing and accepting wagers
A wager is normally submitted when you select the relevant option, enter your stake and confirm the transaction through the website or other approved service. A bet is not necessarily accepted merely because it has been entered or displayed on your device. The status shown in your account or betting interface will determine whether a wager has been accepted, rejected, cancelled or remains pending.
88 Casino may refuse, limit, suspend or cancel a wager where this is permitted under the applicable rules. This may include situations involving a technical error, an obvious pricing or market error, a duplicated wager, an account restriction, suspected fraud, a breach of these rules or a market that was offered incorrectly. If a wager is cancelled, the usual outcome is that the relevant stake is returned, subject to the applicable product rules and any legal requirements.
You are responsible for reviewing a confirmation or account statement after placing a wager. If the details shown do not match your instructions, you should contact 88 Casino as soon as possible. A request to change or cancel a wager is not guaranteed and can only be considered where the relevant product rules and system status allow it.
Technical issues and system errors
Internet connections, devices, browsers and software may affect the display or transmission of betting information. 88 Casino is not responsible for a wager that was not received because of a connection failure, device issue or other event outside its reasonable control. If a system error results in a wager being accepted on terms that are clearly incorrect, the wager may be reviewed and corrected or cancelled in accordance with the applicable rules.
The records maintained by 88 Casino may be used to determine whether a wager was submitted and accepted, as well as the time and terms associated with that wager. If there is a disagreement, the matter will be reviewed using available account, transaction and system records, subject to applicable consumer and gambling laws.
3. Results, settlement and account balances
Wagers are settled using the official result or outcome relevant to the product or market. The applicable rules for that product will explain how results are determined, including what happens if an event is postponed, abandoned, interrupted, rescheduled or completed under unusual conditions. Where an official result is changed or corrected by the relevant authority, 88 Casino may review settlement in line with the applicable rules.
The information displayed on the website may be provisional until a result has been verified. A settlement may be adjusted where there has been a clear administrative, technical or settlement error. If an incorrect payment or credit is made to your account, you must not withdraw or spend the amount and should notify 88 Casino. 88 Casino may correct the balance or recover an amount that was credited in error where permitted by law.
Any applicable taxes, charges or reporting obligations are your responsibility unless the law states otherwise. You should keep your own records of deposits, withdrawals, wagers, returns and account activity. Account balances may be subject to verification before a withdrawal is processed. A withdrawal request may be delayed or declined where identity checks, payment checks, responsible gambling reviews or legal requirements have not been completed.
- Settlement is based on the rules applying to the relevant product or market.
- A displayed result may be changed if an official result is corrected or a clear error is identified.
- Unresolved or disputed wagers may remain pending while information is checked.
- A player may not treat a disputed credit, duplicate credit or obvious error as available winnings.
- Account restrictions may apply while a review is in progress.
4. Responsible gambling, complaints and rule changes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Only wager amounts that you can afford to lose, set a budget before you play and avoid gambling when you are upset, tired or under the influence of alcohol or other substances. You should never chase losses or borrow money to gamble.
Responsible gambling tools and support options may be available through the website. These may include deposit controls, spending or wagering limits, time reminders, activity information, temporary breaks and account closure or exclusion requests. The availability and operation of a tool may depend on the product and applicable requirements. If gambling is causing concern, stop playing and seek support from an appropriate Australian gambling help service or qualified professional.
Complaints and disputes
If you believe a wager, transaction or account decision is incorrect, contact 88 Casino through the support channel made available on the website. Provide enough information to identify the account and matter, without sending passwords or unnecessary sensitive information. A complaint may be reviewed using account records, transaction history, betting logs and other relevant information. You may be asked to complete identity or security checks before details can be discussed.
88 Casino aims to handle complaints fairly and consistently. If you remain dissatisfied after the internal review, information about any further review or external complaint pathway that may apply can be requested through the available support channel. Nothing in these Betting Rules removes rights or protections that cannot lawfully be excluded under Australian law.
Updates to these rules
88 Casino may update these Betting Rules to reflect changes to products, systems, legal requirements, responsible gambling practices or operating procedures. The latest version published on the website will apply from the stated effective date or, where no date is shown, from publication. You should review the rules before placing new wagers. If a change affects an existing wager, the version that applied when the wager was accepted will generally be considered, subject to any correction required by law or the specific product rules.
These general rules should be read together with the website Terms and Conditions, Privacy Policy, responsible gambling information and any product-specific rules. If there is an inconsistency, the more specific rule for the relevant product may apply, subject to applicable Australian law. If you do not understand a rule, do not place a wager until you have obtained clarification through the support options provided on the 88 Casino website.
